Loyal Guru is seeking a Customer Success Director – Strategy & Performance to lead our customer strategy, maximize satisfaction, retention, and profitability. This is a key leadership role responsible for driving strategic and operational excellence across the Customer Success function.You will oversee Client Directors and their teams, and work closely with the COO and cross-functional teams to align goals and execute customer-centric strategies.
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📌 Strategic Customer Success Director: Growth & Retention (Madrid)
🏢 Loyal Guru
📍 Madrid
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