Concentrix in Barcelona is seeking a Training & Quality Specialist (Catalan-speaking) to support a travel industry customer service team. You will monitor quality, train staff, and analyze data to drive improvements. You will work on-site in a central Barcelona location, contribute to AI and automation initiatives, and collaborate with management to implement efficient quality programs. A mix of coaching, analytics, and reporting will be central to this role.
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📌 On-site Catalan-speaking Training & Quality Specialist (Barcelona)
🏢 Concentrix
📍 Barcelona
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