Do you love travel, enjoy solving puzzles, and get a kick out of finding the perfect option for a customer? Our client, an established business travel provider, is looking for a

Junior Business Travel Specialist

to join its contact center team in central Málaga. You'll advise and book tailor-made trips for corporate clients.

What you'll do

Handle calls and online requests from business travellers, following clear guidelines and procedures

Ask the right questions to understand each client's needs, then suggest smart options and extras they hadn't thought of

Build tailor-made itineraries (dynamic packaging) by combining flights, hotels and other services, often across complex routes

Look up fares and calculate trip prices with margins in mind, using airline (IATA) knowledge

Make, change and cancel reservations in booking systems, and issue tickets

Keep clients informed about fare, tax and airline changes

Prepare booking confirmations and invoices, and check travel documents

Upsell related and additional services,



and prioritise preferred suppliers

Keep traveller and company profiles accurate and up to date

Bring in colleagues or specialists when a request is outside your expertise

What you bring

Fluent

Dutch

and good English, both spoken and written

A strong customer-service and commercial mindset

Accuracy and attention to detail, especially with prices, bookings and invoices

Comfort working with multiple systems at the same time

Curiosity and a willingness to keep learning about destinations, suppliers and procedures

Experience in travel, a GDS (Amadeus, Sabre, Galileo) or IATA knowledge is a plus but not required. Full training is provided.

What's on offer

A career path. This role is the first step in a progression to more senior travel specialist positions

Ongoing training in travel products, systems and destinations

#J-18808-Ljbffr

📌 Dutch Speaking Junior Business Travel Specialist (Málaga)
🏢 Top Jobs Abroad
📍 Málaga