HERNO, an Italian luxury brand internationally recognized for the excellence of its collections and its distinctive balance of tradition, innovation, and research, is looking for a Full-Time Senior Client Advisor (40h) to join our boutique in Madrid.

The successful candidate will become part of our sales team and play a key role in representing HERNO and its values, delivering an authentic, personalized, and exceptional experience to every client.

We are looking for someone with a genuine passion for fashion and luxury retail, who can build meaningful relationships with clients and bring our collections to life through attentive, knowledgeable, and distinctive service.

Key Responsibilities

- Welcome and assist clients, providing personalized service and an outstanding shopping experience;
- Build and develop long-lasting client relationships through effective clienteling and storytelling;
- Present HERNO collections, highlighting their distinctive features, quality, innovation, and craftsmanship;
- Understand clients' needs and guide them in selecting the most suitable products;
- Actively contribute to achieving individual and boutique sales targets;
- Support Visual Merchandising activities in accordance with company guidelines;
- Handle cash register operations and related sales procedures;
- Ensure the boutique consistently maintains the highest standards of presentation, service, and brand image;
- Work closely with the team and Store Manager, contributing to a positive, collaborative, and results-driven environment.





Your Profile

- Previous experience as a Sales Assistant or Client Advisor, preferably within the fashion, luxury, or premium retail sector;
- Strong customer focus and sales-driven mindset;
- Excellent interpersonal and communication skills;
- Team-oriented attitude and collaborative approach;
- Genuine passion for fashion, strong aesthetic awareness, and attention to detail;
- Proactive, reliable, and results-oriented personality;
- Fluency in Spanish and English;
- Fluency in additional foreign languages, supporting relationships with an international clientele, will be considered a significant advantage.

What We Offer

Joining HERNO means becoming part of an Italian company with a strong brand identity and an established international presence, within a dynamic environment committed to excellence.

For this position, we offer:

- Indicative gross annual salary: €28.000 – €32.000, depending on experience;
- Individual commission scheme, designed to recognize sales performance and reward personal contributions to results;
- Meal vouchers: €8.00 per working day;
- The opportunity to join HERNO's boutique in Madrid, representing the brand in one of Europe's leading luxury shopping destinations.

Work Location: Madrid, Spain

Working Hours: Full Time – 40 hours per week

If you share our passion for exceptional products, attention to detail, and excellence in client service, we would be delighted to hear from you.

📌 HERNO – Senior Client Advisor (Full Time, 40h) | Madrid (España)
🏢 Herno
📍 España