Mercor

connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include

Benchmark ,

General Catalyst ,

Peter Thiel ,

Adam D'Angelo ,

Larry Summers , and

Jack Dorsey .

Position:

Customer Support / Success Professionals

Type:

Contract

Compensation:

$80–$160/hour

Location:

Remote

Role Responsibilities

Review and assess domain‑specific documents to ensure quality, accuracy, and relevance.

Provide structured feedback to improve document standards and evaluation processes.

Collaborate with teams to enhance service delivery and customer success strategies.

Utilize strong analytical skills to contribute to high‑impact evaluation projects.

Work independently and asynchronously to meet project deadlines.

Qualifications

Must‑Have

Bachelor's degree

(minimum)2+ years





of professional experience in a relevant domain

Strong proficiency in

Excel ,

PowerPoint , and

Word

Strong document analysis and review skills

Attention to detail and ability to follow structured guidelines

Based in the

United States, Europe, UK or Canada

Application Process (Takes 20–30 mins to complete) Upload resume

AI interview based on your resume

Resources & Support

For details about the interview process and platform information, please check:

For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

📌 Customer Success Specialist · English Market - Remote (Madrid)
🏢 Bmc Software
📍 Madrid