Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As a recognised distributor for major sports events (football, F1, MotoGP, rugby, tennis, basketball and more), we work exclusively with professional clients through long-lasting partnerships. We are a growing company, working with our own in-house technology and tools embedded in our daily workflow.

We’re looking for an experienced, detail-oriented Sales Executive to manage reservations end-to-end and support our B2B clients with precision and responsiveness.

The role

You will be the operational backbone of our sales flow, handling reservations from end to end across our flash-sale and distribution channels, managing client relationships with precision, and keeping the team informed through proactive monitoring. You will work at the intersection of sales, operations and customer service, in an event-driven environment.

Key responsibilities Booking management

Daily processing of reservations from flash-sale and large-scale distribution operations

Verification of booking accuracy: dates, quantities, options and conditions

Internal coordination to ensure smooth reservation execution

Booking confirmations and follow-up

Transmission of client listings to suppliers (hotel roomings, transfers, etc.) Handling client requests: questions, modifications, cancellations, specific needs





Preparing quotes and tailored commercial proposals

Rigorous follow-up of client files through to closure

Monitoring & reporting

Daily analysis of pricing spreads and internal tools

Proactive reporting on stock status and sales trends

Alerting the relevant teams in case of operational or commercial risk

Other

Ad hoc support to day-to-day logistics when needed

What we’re looking for

Previous professional experience in customer service or client relations

Experience working with a CRM or booking system

Precision and meticulous attention to detail - non-negotiable

Strong organisational skills and ability to manage high volumes simultaneously

Reactive, professional and client-oriented

Comfortable with structured, recurring tasks and looking for a stable, long-term position

Ability to use internal AI tools in your daily workflow

Capacity for self-reflection and continuous improvement

Fluent in French and English;

Spanish is a strong plus

Experience in travel, events, ticketing or hospitality is a plus

Compensation & working conditions Contract

Full-time, permanent contract

Based in our Poblenou office, Barcelona 40 hours/week - 9:00 to 18:00 with a 1-hour lunch break 23 working days of annual leave

Salary based on experience and profile

Variable bonus of up to 20% of gross annual salary, based on individual performance and company results

📌 Booking Agent (Les)
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📍 Les