27 oct
|
Concentrix
|
Cataluña
27 oct
Concentrix
Cataluña
Concentrix in Barcelona is seeking a Trainer & Quality Specialist to support a customer service team in the travel industry. You will monitor quality, provide structured feedback, and ensure consistency across human and AI-driven assessments.
You will train and coach teammates through onboarding sessions, address skill gaps, and analyze performance and customer feedback using Excel, DOMO, and Power BI to drive improvements.
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📌 Training & quality specialist – data-driven coach (Cataluña)
🏢 Concentrix
📍 Cataluña