Customer Service Representative with Dutch and English (Part-Time Morning 25hrs)Our Client
- New Balance: Born to Move. New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a integral team member, you'll play a vital role in sharing these values with customers worldwide. We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience. Responsibilities Collaborate effectively : Work collaboratively with consumers to address product information requests and resolve inquiries skillfully and professionally. Customer-centric approach : Empathize with customer needs, analyse their issues, and provide personalized solutions. Omnichannel support : Deliver seamless customer service across multiple channels, including phone, email, chat, and social media. Product expertise : Develop a deep understanding of our client's products and services. Become a New Balance expert : Gain in-depth knowledge of the New Balance brand and its offerings. Brand advocacy : Embody our company values and act as a brand ambassador in all interactions. QualificationsFluency in Dutch : Demonstrated by exceptional grammar and spelling. Advanced English Proficiency :



Excellent written and spoken English communication. Customer Service Enthusiast : Possess a genuine passion for delivering exceptional customer service. Empathetic Communication : Ability to handle sensitive calls with empathy and understanding. Strong Administrative

Skills:
Meticulous attention to detail and strong administrative skills. Proactive Problem-Solver : A professional outlook and proactive approach to problem resolution. BenefitsStart Date : September/October 2025 Hours : 25 hours/week Work Schedule : Monday to Friday from 9:30 am to 2:30 pm

Salary:
€12.692 gross per year Holidays : 24 working holidays (pro-rata) Work Model : Hybrid (6 days per month at the office) Training : Monday to Friday from 10:00 am to 7:00 pm Office

Location:
Barcelona (La Sagrera) Additional Perks : Career Growth : Ongoing training and development. Well-being Support : Confidential counselling and resources. Perks & Discounts : Exclusive offers and rewards. Health

Benefits:
Discounted health insurance. Skill Development : Linked In learning and certifications. xlqxfvg Referral Program : Bring a friend and get a referral bonus. Job DetailsSeniority level : Entry level Employment type : Part-time Job function : Customer Service Industries : Consumer Services #J-18808-Ljbffr

📌 Customer service representative with dutch and english (Madrid)
🏢 Cpm International Contact Centre
📍 Madrid