Our partner is looking for a Customer Success Manager based in Spain. As a Customer Success Manager, you will own relationships with key accounts, helping customers unlock value, improve product adoption, and achieve measurable business outcomes. As one of the early hires in the Customer Success function, you will have the opportunity to build processes and shape the team's strategy from the ground up. Working closely with founders and cross-functional teams, you will combine technical expertise, commercial ownership, and customer advocacy. You will also help establish scalable Customer Success practices that support sustainable growth. Support late?stage prospects and existing customers in realizing value quickly through effective onboarding and implementation. Drive product adoption by helping customers improve their workflows, pipeline management, forecasting, and revenue operations. Build and refine the Customer Success playbook, establishing processes and best practices as the function develops. Monitor customer performance and engagement metrics, using data to identify risks, opportunities, and actionable improvements. Collaborate closely with Sales, Product, Marketing, and company founders to deliver a consistent, customer?Develop strong relationships with customer stakeholders, including senior executives, RevOps leaders, and sales teams.



Contribute to commercial growth through proactive account management and identifying opportunities for expansion. facing experience, technical understanding, analytical thinking, and commercial awareness. paced environment, taking ownership, and building processes while the Customer Success function evolves. 2–5+ years of experience in Revenue Operations, Salesforce Administration, Customer Success, or Solutions Engineering. Strong technical understanding of CRM systems, particularly Salesforce, data integrations, and RevOps workflows. A proven track record of delivering measurable results in onboarding, implementation, customer adoption, or related performance metrics. Strong analytical skills and a data?functional collaboration skills, particularly when working with Sales, Product, and Marketing teams. Strong executive communication, stakeholder management, and relationship?Experience working in Revenue Operations or as a Salesforce Administrator. In?depth knowledge of Salesforce data capture, pipeline management, and forecasting. Performance?The opportunity to build and shape the Customer Success function with meaningful ownership over its strategy and commercial results. Opportunities to develop a strong professional network across the general RevOps and Sales community. Remote work, with the requirement to be based in a European time zone. #

📌 CSM Manager (España)
🏢 Jobgether
📍 España