We’re looking for a PROJECT MANAGER (Telephony & Contact Center) with 4 years of experience to join our amazing team. Plan and lead projects from kickoff to handover, ensuring they stay within scope, budget and timeline. Create and maintain clear project plans, including milestones, owners, risks and dependencies. Coordinate IT teams, business owners, vendors and local teams, keeping all stakeholders aligned. Manage vendors and partners, overseeing scope, delivery quality, deadlines and escalations. Prepare and coordinate go-live activities, including testing, business acceptance, cutover planning and post-go-live support. Ensure compliance, security and data protection requirements are considered and documented. At least 4 years of experience managing IT or technology projects, ideally in telephony, contact center or customer communication.



A basic understanding of contact center or cloud communication services; Strong communication skills in English. Strong stakeholder management and coordination skills. Additional languages and a project management qualification, such as PMP or PRINCE2, are a plus. Private health insurance fully covered by Capitole Discounts with top brands through Capitole Club capitole-consulting.
The employee will adhere to information security policies: Will have access to confidential information related to Capitole and the project they are working on. Must comply with the security and internal policies of both the company and the client.

📌 Technical Project Manager (España)
🏢 Capitole
📍 España