Every week, families contact us about IGCSE, A-Level and IB support, schools look for partners in exam preparation and university admissions, and companies look for our expertise in international programmes for their expat employees. Think Ahead Education is an educational ecosystem serving students and their families, as well as schools and companies, with one shared standard of excellence. Everything we do is guided by three values: excellence, personalisation and innovation. Web enquiries, direct calls, digital campaigns and referrals. Weekly classes, intensive courses, Online tuition, University Guidance and B2B services for schools and companies. More services means more opportunities per lead. Pay that follows performance. As a Sales Representative, you turn interest into enrolments and opportunities into deals. The role is based at our Alcobendas centre, with regular visits to our other centres, and works closely with marketing: direct feedback on lead quality helps the leads keep getting better. We are a Claude first company, and AI is part of the toolkit here, to prepare calls, follow up faster and keep the pipeline moving. The CRM is where all of this comes together. Sales and enrolments Manage the full sales process for all our services, from weekly classes to intensive courses: first contact, advice, follow-up and close. Turn leads into enrolments, meeting and beating your sales targets. Spot opportunities to cross-sell our other services, such as Online tuition and University Guidance, when they are the right fit for the student. Collaborate on our B2B work with schools (exam preparation and university admissions)



and with companies (support on international programmes for their expat employees). Keep in touch with undecided families and reactivate cold leads in the CRM, bringing them back to the table. CRM and pipeline Log every enquiry, conversation and next step in the CRM, keeping the pipeline accurate and up to date. Share with management and marketing what families are asking for, what is working and where leads are getting lost. Projects of the school year Support the delivery of the key commercial and academic projects of the school year, in coordination with management and the different teams. Manage the communication linked to those projects: sending messages to families, tracking replies and coordinating with internal teams. You have proven experience in sales and/or customer service, ideally in education or another setting where customers take time to make a high-value decision. Skilled at handling objections. Credible with families, schools and companies. Demanding parents, school leaders and HR teams trust you because you are clear, direct and professional. You organise your day around activity, keep the CRM clean and never let a lead slip. Fluent in Spanish and English. On the phone, in person and in writing. Legal right to work in Spain and an up-to-date criminal record check. Hands‑on experience with Zoho CRM (or a similar CRM), including managing leads, tracking the sales pipeline and keeping records up to date. A permanent, full-time contract with immediate start. Hybrid working, combining remote and on-site hours, with three on-site afternoons a week finishing at 19:30. 24 days of holiday per year.

📌 Representatives - Sales Agents (Alcobendas)
🏢 Think Ahead Education
📍 Alcobendas