Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. As a Customer Support Engineer, you'll be on the front lines of our customer experience. This role is a hybrid between technical support and customer engineering: you'll diagnose issues, design and test quick solutions, and collaborate closely with both engineering and product teams to make our platform even stronger. This role is adecuado for someone with strong technical fundamentals who wants to grow into a more senior customer engineering or product-facing position over time. Comfortable Full-Stack: Python, React, TypeScript, Node.js. Some exposure to infrastructure and cloud deployments. Excellent written and verbal communication skills in English — able to explain Passion for delivering outstanding customer experiences. Have ownership and autonomy of projects and are encouraged to ship. Comprehensive Benefits including healthcare, dental, vision coverage. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it's not "your job." If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it.



We don't wait for someone else to solve it — we lead with accountability and expect the same from those around us. Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Whether it's a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody's watching. We're building something ambitious, and it's easier (and more fun) when we enjoy the ride together. exceptional performance is the passing grade.' We give ownership to those who earn it, and we all hold each other to a high standard. It's how we build what others think is impossible. By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer. In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data. If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through subject to the GDPR. By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described. #

📌 Customer Technical Support Specialist I (Badajoz)
🏢 Happyrobot
📍 Badajoz