Ibexa is the Agentic Marketing Platform, where AI agents take care of the repetitive work and marketers stay in charge of the ideas, the brand and the calls that matter. If you like big challenges, good company and a bit of fun along the way, you'll feel right at home. We are looking for a highly motivated and customer-centric Account Manager to manage and grow a portfolio of strategic clients for Spain and LATAM. In this role, you will act as a trusted advisor, driving customer success, retention, and revenue growth while ensuring clients maximize the value of our platform and services. You will work closely with cross-functional teams and senior stakeholders to develop long-term partnerships, align business objectives, and identify opportunities for expansion. Strategic Account Management Conduct regular Business Reviews, monitor performance against KPIs, and recommend optimisation strategies to maximise customer value and ROI. Lead contract renewals, negotiations, and commercial discussions. Coordinate with internal teams to ensure a seamless customer experience and successful product adoption. Advocate for customer needs and share feedback with Product, Marketing, Sales, and Support teams.



Contribute to the continuous improvement of Account Management processes and best practices. Manage complex, multi-product, and international customer relationships. Proven experience in Account Management, Customer Success, or a related customer-facing SaaS role. Strong commercial mindset with experience managing renewals, upselling, and revenue growth. Excellent stakeholder management and relationship-building skills, including executive-level interactions. Analytical mindset with the ability to interpret data and translate insights into actionable recommendations. Outstanding communication, negotiation, and project coordination skills. Fluent in Spanish and English. Join a growing European software company where you'll work alongside a diverse and collaborative team.

We offer
a versátil work environment, competitive compensation, and plenty of opportunities for professional growth. You'll be part of a supportive culture that values teamwork, knowledge sharing, and social connection, while making a meaningful impact in an inspiring and innovative environment. #

📌 Senior Account Manager (Barcelona)
🏢 Ibexa
📍 Barcelona