About the role
As Account Manager, you will manage a portfolio of customers in the Italian and English-speaking market and ensure they remain successful and engaged with Enginy.
Customer RetentionProactively manage accounts to minimize churn and secure renewalsIdentify risks early and build engagement plans with customersAccount ManagementMaintain accurate CRM data, health scores, and renewal timelinesUse product usage and feedback to manage account healthBuild strong relationships with key stakeholdersOnboarding new clientsAbout youProficiency in Italian and English2–5 years experience in Customer Success or Account Management in B2B SaaSStrong communication and relationship-building skillsProactive and ownership-driven mindsetComfortable using CRM and customer success toolsWhat

we offer
Competitive salary tailored to your experience.
Enticing performance bonuses that you won’t see anywhere else.
Adaptable remuneration through Cobee.
Pension Plan through ArcaShort Fridays all year round and extra days of vacation for your birthday and Geneversary.
Yearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)Full Work From Anywhere weeks during August & End of the year.
A discount on a premium gym (with spa access) just a step away.
Free fresh fruit every day to help you care for your health.




A discount at a beachfront cafe where you can also get daily menu deals.
Beachfront office so you can work with stunning sea views—an inspiring and energizing workspace.
Direct beach access to take breaks by the sea and recharge.
Continuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.
Career growth opportunities, as we won’t let your dedication and results go unnoticed.
Team gatherings and celebrations, because we love to build connections and celebrate achievements together.
A collaborative culture because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters.
If you’re not sure you meet 100% of the requirements — we still want to hear from you.
Research shows that candidates from underrepresented groups often self-select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply.
Ready to help build the infrastructure behind the future of B2B sales? Let’s build something great together.
Ready to shape the future of B2B sales with us? Let’s build something great together

📌 Customer Success Manager, Italy (Madrid)
🏢 Samaipata
📍 Madrid