Madrid | Full-time | Bilingual E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to general names like MUJI, Aigle, and Cabaïa. With 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas, and a network of 7 warehouses across Europe, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener.

About The Role
This role is focused on Spain, one of Bigblue’s most operationally critical markets today and a key pillar of future network expansion. The Operations Manager will own end-to-end warehouse operations, including performance, cost, capacity, and execution quality, with a strong hands‑on presence in the day‑to‑day operations. Bigblue is an execution‑driven company, and this position requires being deeply immersed in daily operations, on the warehouse floor, working directly with teams and partners to identify issues and drive improvements in real time. Take full responsibility for the operational performance of Spanish warehouses Act as the senior operational owner with our 3PL partner/s, ensuring a strong relationship, vision alignment, execution quality, discipline, and accountability Drive operational excellence & cost performance Define, track,



and actively manage core operational KPIs: productivity, throughput, inventory accuracy, on‑time shipping, workforce efficiency, and cost per order, among other KPIs Improve daily forecasting and workforce planning, monitoring productivity at a granular level and acting quickly on deviations Lead deep cost analysis to identify inefficiencies, savings opportunities, and margin improvement levers Structure and professionalize warehouse operations Improve warehouse organization, roles, and ownership: clear scope, responsibilities, and accountability Implement strong operational routines: daily checklists, performance reviews, weekly reporting, and follow‑up mechanisms Drive execution rigor across all operational projects Lead the full lifecycle of new warehouses in Spain Own the ramp‑up and stabilization phase of new sites until performance targets are met Drive continuous improvement projects Lead operational projects across Inbounds, Outbounds, Returns, Value added services and space optimization Improve productivity by bringing new ideas from testing to implementation Design, build, and implement new merchant services (e.g. fashion vertical)



Conduct continuous operational and market intelligence to challenge existing providers on performance, cost, and capabilities, and prepare strategic next moves (renegotiation, diversification, or partner changes) to support Bigblue’s growth and competitiveness Be the operational owner for the implementation of new Atlas releases in Spanish warehouses Ensure proper adoption and execution at warehouse level Act as the bridge between warehouse operations and Product/Tech, bringing concrete operational feedback from the field Strong background in warehouse operations (fulfillment) Experience working with 3PLs and holding them accountable on cost and performance Exposure to high-volume, complex environments (large e-commerce brands, marketplaces, or 3PLs) Strong analytical and financial

skills:
cost analysis, productivity metrics, margin drivers Excellent project management and prioritization skills Language: Fluent in English and Spanish Founders‑led company with an innovative, caring culture ~ Fast‑growing scale‑up: Join a well‑funded, early‑stage company where your work will have immediate and visible results ~ Work across Paris, Madrid, London, and our European warehouse network ~ Food Allowance: food budget of €110 to spend at restaurants, or through services like Uber and Glovo ~ ClassPass membership for fitness & wellness ~ 100% health insurance coverage with Benefiz So, regardless of who you are and how many “boxes” you tick on the

job description
, n if you have the energy and passion to help shape Bigblue’s entrepreneurial adventure. #

📌 Logistic Operations Supervisor (Madrid)
🏢 Bigblue
📍 Madrid