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Customer Service Representative (Spanish speaking) – Onsite
- KL01Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (onsite), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Customer Service Representative on our team, you will:Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:Are proficient or bilingual in Spanish and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionIt will be a plus if you have:Windows/MS Office/ internet configurationDon't meet every requirement? What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role,

we offer
benefits that help support your unique lifestyle:Full-time 39 hours/week contract: Fixed Term until 29/01/2027Salary **,34 euros gross/year + up to * euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
English (Required), SpanishTime Type:Full time**

📌 Customer Service Representative (España)
🏢 CNX
📍 España