At CPM International, we have a integral presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs of our diverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.
We are now seeking a
Talent & Development Administrator
to join our team.
In this role, you'd be responsible for coordinating and administering activities related to employee training, talent management, and organisational development.
You'll need to ensure smooth execution of learning programs, maintain training records, and support broader HR initiatives aimed at employee growth and performance.
Responsibilities
Schedule, organise, communicate and coordinate Learning & Development activities across the International Contact Centre, supporting with maximum attendance of training events.
Schedule the Talent & Development calendar, partnering with the team, the business (including WFM) using the LMS (Learning Management System), ensuring records are up to date
Coordinate external vendors, trainers, equipment, invoicing and requirements to ensure successful training experiences, including workshop venues and travel arrangements, if necessary
Ensuring queries for the Learning & Development mailbox are attended to promptly
Regular reporting on registration, attendance, online completions, feedback and ROI to the team, Training Committee, and the wider business.
FUNDAE administration, communicating with the Worker Council,



liaising with internal trainers and vendors and being an advisor for the organisation regarding FUNDAE
Collaborate with the Training Committee as a Secretary, ensuring meetings are scheduled, communications are agreed internally and sent in a timely manner and supporting the Minute Taker.
Admin support related to communication tools (e.g. SharePoint, Canva) and training materials (e.g. PowerPoint)
Requirements
Excellent written and verbal communication skills in both Spanish and English
Strong organisational skills and attention to detail
Personal efficiency, time management skills and the ability to prioritise competing demands effectively
Ability to collect, gather, analyse data and present results and insights
Problem solving, engaging with multiple stakeholders with different priorities.
Strong interpersonal & communication skills.
Passionate about learning new concepts and acquiring skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Learning Management Systems (LMS) & FUNDAE is a plus
Benefits
What do we offer?
Starting date: Based on agreement.
Working hours: Full-Time (39 hours per week)
Working Schedule: Monday - Friday from 9 am to 6 pm
Salary:



From €22,000 gross per year (based on experience)
Hybrid working model
24 holiday days per year
Location: Barcelona, Spain.
Additional benefits
Employee Assistance Program - Free, confidential, and impartial guidance and support
Option to sign-up for Discounted Private Health Insurance.
Referral Program: Refer a Friend and get a Referral bonus
Access to specialised LinkedIn training courses.
Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.
Best-in-class people engagement activities and programs
Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.
About us
At CPM International we believe in fostering a culture of care, curiosity, and achieving together.
This isn't just a slogan - it's reflected in the incredible opportunities we offer, how we do our work and the way we interact among each other, with customers and clients.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation.
We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
#WeCare #WeAreCurious #WeAchieveTogether
Seniority level
Entry level
Employment type
Full-time
Job function
Training
Industries
IT Services and IT Consulting
#J-*-Ljbffr

📌 Talent & Development Administrator (España)
🏢 Cpm International Contact Centre
📍 España