Job Description An opportunity for an Material Support Services Representative (LTA) has arisen within Airbus Defence and Space. Based at the Matacán Military Air Base in Salamanca, the Material Support Services Representative will serve as the primary on-site liaison between our company and the Customer, specifically within the framework of the DCare contract. You will be the face of our service excellence on the ground, bridging the gap between the customer's operational requirements and our general supply chain to guarantee maximum fleet availability and contractual compliance.
DCare Contract Execution: Ensure the seamless delivery of material support services (Spares, AGEs, Repairs, and ISS) in strict accordance with the specific requirements and Service Level Agreements (SLAs) of the DCare contract.
Fleet Readiness Support: Monitor and drive the material readiness of the LTA fleet on-site, proactively identifying potential supply gaps and implementing immediate solutions to minimize operational impact.
Performance & Compliance Monitoring: Track and report on key performance indicators (KPIs) and service levels, ensuring that all on-site activities align with both contractual obligations and military operational standards.
Issue Resolution & Escalation: Provide immediate on-site troubleshooting for material-related issues and manage the formal escalation process to our headquarters for high-impact challenges.
Stakeholder Engagement: Lead regular on-site meetings and reviews with military personnel and stakeholders to ensure transparency, alignment, and continuous service improvement.
Inventory & Material Oversight: Oversee the local material support processes to ensure accuracy, efficiency, and compliance with both company and military protocols.
Reporting & Visibility: Provide regular, high-quality reports to both the Customer and our internal management regarding material status, service performance, and potential risks.




Identify opportunities to optimize on-site material support processes to enhance customer satisfaction and operational efficiency.
Seamless communication and alignment between the Customer and our global organization.
SKILLS Location: This position is based full-time at the Matacán Military Air Base (Salamanca, Spain).
Bachelor's degree in Engineering, Logistics, Supply Chain Management, or a related field.
Experience: Proven experience in customer-facing roles, contract management, or supply chain operations.
Understanding of material support models and the ability to navigate complex logistics and aviation regulatory frameworks.
Languages: Full professional proficiency in English (written and spoken) is mandatory. Full professional proficiency in Spanish is essential for daily interaction with the local customer.
Hybrid model of working when possible.
Collective transport service subject to working calendar/home location.
Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants.
On-site facilities (among others): free canteen, kindergarten, medical office.
Possibility to collaborate in different social and corporate social responsibility initiatives.
Airbus Defence and Space SAU Employment Type: Permanent ------- Experience Level: Professional Job Family: Material Support & services
We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

📌 Material Support Services Representative (LTA) - Matacán MOB, Salamanca, Spain (Getafe)
🏢 Airbus
📍 Getafe