About You You're an experienced people manager with a passion for technology, customers, and building high-performing teams. You have a proven track record of hiring, developing, and retaining Customer Success Managers, and you naturally think in terms of scalable systems, clear processes, and measurable outcomes.
You've spent significant time working directly with customers in technical, enterprise environments and have experience leading teams in Customer Success, Technical Account Management, or Solutions Consulting.
What motivates you most is seeing customers successfully adopt a product, realise clear business value, and become long-term partners. You're curious by nature and enjoy working closely with engineers, product managers, data scientists, and other technical experts to continuously deepen your understanding and improve the customer experience.
About The Position As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. About Us Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology.



It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We believe that empowering everyone in a company to do what they do best can lead to great things.
S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
Leading, coaching, and developing a team of Customer Success Managers across EMEA
Driving high standards of customer experience, adoption, and engagement across the region
Implementing and iterating on scalable processes and best practices to support team growth while improving service quality
Reinforcing Constructor's value proposition throughout the customer lifecycle, ensuring a seamless transition from sales to Customer Success
Helping shape clear internal and external narratives around customer needs, priorities, and success criteria
About The Team We're a passionate, general, remote-first team who love tackling complex problems and making our customers' and colleagues' lives better. Proven experience managing and developing Customer Success, Technical Account Management, or Solutions Consulting teams
Experience supporting enterprise customers and navigating multi-stakeholder organisations
Excellent communication, coaching, and interpersonal skills
Work From Home
Training & Development

📌 Regional Manager, Customer Success EMEA (Remote) (Madrid)
🏢 Talantir
📍 Madrid