Description Experience the power of a game-changing career Want to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Technical Support Advisor in Barcelona (On-site) , you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Technical Support Advisor on our team, you will: - Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time - Troubleshoot technical issues and provide timely accurate resolutions - Educate customers on product usage, updates, and best practices - Create and manage support tickets to ensure proper tracking and resolution - Collaborate with internal teams to resolve complex or escalated cases - Maintain accurate customer records and documentation in internal systems Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds,



who are curious and willing to learn.
Concentrix is a great match if you: - Are proficient or bilingual in German plus an advanced level of English - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers' need - 2 year experience in Customer service or Technical Support area- Can take ownership of, and progress calls to resolution or to escalate call to resolution Don't meet every requirement?
We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
Full-time 39 hours/week permanent contract- Schedule: Monday to Sunday 09:*******:00 (Rotative)- Salary range ****** euros gross/year + up to ***** euros gross/year in bonus - Central office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

📌 Technical Support Advisor (German - Speaking) On-Site Ma05 (Barcelona)
🏢 Concentrix
📍 Barcelona