At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. We don't just provide software. Whether you're in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture. Broadvoice is looking for a Sales Engineer in Madrid to be the technical voice of GoContact, our cloud contact center (CCaaS) platform, for partners and customers across Spain. You'll build and run demos, set up IVR menus, routing and queues that show a prospect what their contact center could look like, and answer the technical questions that move deals forward. You'll work closely with our sales team and channel partners and report to Christian Nieves, Sales Engineering Manager. This role is remote, based in or near Madrid, with about 20% travel within Spain to meet partners and customers.



Build and deliver tailored GoContact demos for partners and prospects, remotely and in person. Run technical discovery: learn how a prospect's contact center works today (channels, volumes, routing, reporting) and what isn't working. Support partner sales reps with product training and fast, accurate technical answers so they can sell with confidence. Hands?on experience in or supporting contact centers, for example at a BPO, a contact center technology vendor, or an in?Experience configuring a contact center or telephony platform yourself: Confidence presenting and demoing software to customers and explaining technical ideas in plain business terms. Professional fluency in Spanish and English, spoken and written. Enjoy working side by side with sales reps and partners, and able to travel within Spain about 20% of the time. CRM integrations (Salesforce, Zendesk, Dynamics) or APIs Portuguese Remote-first isn't a perk we bolted on, it's how we operate. This is a culture that invests in people, not just performance metrics.

📌 Sales Engineering Internship (España)
🏢 Rippling
📍 España