Job ID: | Amazon Spain Services, S.L.Are you looking to work in one of the most innovative and customer-centric e-commerce businesses on earth? Do you have experience in strategic vendor management and capacity planning? Are you passionate about developing new processes and analyzing data to drive operational excellence? Then consider joining our Vendor Management Operations team, where you'll design and implement strategic capacity plans while driving process innovation for our growing translation services business.
As a Vendor Manager II in our Translation Services Operations team, you will be responsible for designing and implementing comprehensive capacity plans for complex customer requirements. You will lead stakeholder negotiations, develop new processes, and drive data-driven improvements to optimize our vendor management operations.
Develop new processes and workflows for emerging services and specialized vendor requirements
Analyze vendor performance data to identify patterns and implement proactive measures
Create scalable solutions for vendor management across new service lines
Partner with stakeholders to define and implement vendor management strategies
Office-based role in a collaborative team setting
Standard business hours with occasional flexibility required
By mid-morning, you're partnering with internal stakeholders — program managers, localization engineers, and business teams — to align capacity plans with upcoming customer demand. After lunch, you dive into performance data, identifying trends that inform proactive hiring decisions and process improvements. You'll draft new workflows for emerging service lines, then jump into a negotiation call with vendors to lock in realistic timelines. No two days look the same: one day you're building a scalable staffing model, the next you're piloting a brand-new operational process from scratch.
About the team The Vendor Management Operations team,



within Translation Services Operations, is responsible for building and maintaining excellent relationships with external vendors to deliver results at scale for our customers. We collaborate closely with Quality and Content, Business Development, Customer Success, and Products teams to provide a seamless experience for both vendors and clients. We value a collaborative, inclusive, innovative, and data-driven culture as we work to optimize processes, improve quality, and drive cost efficiencies across Amazon's translation ecosystem.
Basic Qualifications Bachelor's degree
Experience in English-language communication skills, both written and verbal
Experience in vendor management, or experience in construction or project management
Proficiency in data analysis tools and vendor management systems
Preferred Qualifications Bachelor's degree, or Master's degree in management, business administration, economics, engineering, marketing
Experience in capacity planning, operations planning, business analysis or similar
Experience working with and influencing senior level stakeholders
Experience communicating and presenting to senior leadership
Experience with programming languages like Python, JavaScript, Go, .Net, Java or equivalent
Experience in high impact roles in operations including Vendor Management, Supply Chain, and Retail Operations
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📌 Vendor Manager, Translation Services Operations, Translation Services Operations (Bellprat)
🏢 Amazon
📍 Bellprat