Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Partner with the EMEA Sales team on complex new business, renewal, expansion, and strategic transactions, helping develop commercially sound and executable deal structures. Analyze transactions at both the overall deal and line-item levels, considering pricing, discounting, margin, cost-to-serve, quantities, contract term, ramp structure, and renewal or expansion implications. Provide clear recommendations on non-standard commercial constructs. Identify potential booking, Annual Recurring Revenue (ARR), revenue-recognition, billing, credit, tax, or contractual implications and coordinate review with Revenue, Accounting, Legal, Tax, Order Management, and other subject?Partner with Deal Operations, Revenue Operations, GTM Systems, and other teams to ensure approved commercial decisions can be executed accurately in Salesforce CPQ and downstream systems. Ensure customer-facing quotes, order forms, and commercial terms are accurate, internally aligned,



and consistent with approved product offerings, purchased entitlements, and documented deal approvals. Develop concise decision materials and recommendations for senior leaders when a transaction requires executive review or presents a significant commercial tradeoff. Identify recurring seller friction, manual workarounds, approval noise, and legacy blockers, and lead or support improvements to policy, approval routing, CPQ behavior, documentation, training, and cross?Create and maintain practical playbooks, training materials, pricing guidance, and decision frameworks that help Sales and internal partners navigate complex transactions more effectively. Participate in relevant deal reviews, forecast discussions, QBRs, and strategic initiatives where Deal Strategy insight can improve deal quality, execution speed, or organizational decision?Experience in Deal Strategy, Deal Desk, Commercial Finance, Revenue Operations, Sales Operations, FP&A;, or a comparable SaaS commercial role. Ability to independently analyze a complex transaction and distinguish true economic or contractual risk from routine process requirements or poor commercial precedent. Understanding of SaaS commercial metrics and constructs, including ARR, Annual Contract Value (ACV), Total Contract Value (TCV), discounting, margin, product or service bundling, and more. recognition concepts, with the judgment to identify when Accounting, Revenue Assurance, Legal, Tax,



or other specialists should be involved. Experience working in Salesforce CPQ, Excel, and related quote-to?cash systems, including translating business issues into clear process, control, or system requirements. Ability to communicate complex commercial and financial issues clearly to audiences with different functional backgrounds. Demonstrated ability to challenge Sales, Product, Legal, or executive stakeholders constructively while remaining solutions?oriented and focused on the business objective. Highly organized, responsive, and capable of balancing urgent transactions with longer?Proficient in using AI tools to improve efficiency, analysis, and work quality, while applying independent judgment, validating outputs, and avoiding over?Fluency in English. Experience supporting general software sales teams and complex SaaS transactions. Understanding of product commercialization, New Product Introduction, pricing governance, and quote?to?cash controls. Proven ability to identify recurring commercial or operational issues and drive scalable improvements to policy, workflow, documentation, or system behavior. Demonstrated ability to provide informal leadership, coach and support team members, and serve as a trusted go?on experience modeling complex SaaS transactions and translating deal economics—including ARR, ACV, TCV, margin, contract term, ramps, and discounting—into clear commercial recommendations. They will be a credible partner to Sales who can support the business objective, respectfully challenge a proposed structure when necessary, and proactively alert representatives when deal terms may affect booking treatment or require specialist review. This person will serve as

📌 Planning & Analysis Manager (España)
🏢 Sprinklr Software Iberia
📍 España