28 oct
|
CloserHire
|
Madrid
German-speaking role in Spain (remote).
€22,500 per year (gross).
Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.At a glanceLocation: Spain (remote)Work model: Work From HomeLanguages: GermanSalary: €22,500 per year (gross)Start: ASAPRelocation: not offered for this rolePerks worth knowing aboutPrivate Health CoverPaid TrainingWork From HomeAbout the roleCloserHire is partnering with a leading general customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain.
This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment.
You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.What you'll doAct as the first point of contact for dealers and end users via phone and emailTroubleshoot technical issues and provide clear, accurate solutionsEducate customers on product usage, updates, and best practicesCreate, manage, and follow up on support tickets to ensure resolutionCollaborate with internal teams to handle complex or escalated casesMaintain accurate customer records and documentation in internal systemsEnsure service quality, professionalism,
and adherence to support proceduresWhat we're looking forFluent or bilingualGerman (C1/C2) with advanced EnglishMinimum 2 years of experience in customer service or technical supportStrong communication and active listening skillsAbility to take ownership of cases and drive them to resolutionComfortable working in a customer-facing, problem-solving environmentOrganized, detail-oriented, and confident using support tools and systemsMotivated, adaptable, and eager to learnCurrently based in SpainComfortable working independently in a remote environmentSalary€22,500 per year (gross)One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.BenefitsFully remote position from anywhere in SpainFull-time permanent contract (39 hours/week)Fixed schedule: Monday to Friday, 09:*******:00 Performance-based bonusFully paid training and structured onboardingContinuous learning, upskilling, and career development programsInternational and multicultural work environmentOpportunity to develop your technical support expertise while working from homeWhy Spain?
Spain needs little selling: the climate, the food, and cities that stay alive late.
Barcelona has a deep international jobs market, so this is rarely a one-role move.CloserHire recruits for this role on behalf of our client.
xqysrnh We are an equal-opportunity recruiter and consider every applicant on ability alone.
📌 German-Speaking Technical Support Advisor - Spain (Paid Training) (Madrid)
🏢 CloserHire
📍 Madrid