Customer Experience Specialist (German) bank
About the job Customer Experience Specialist (German) bank
com is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Experience Specialist tojoin a brand-new team for a Fintech company.
Customer Experience Specialist
Full-time (39h)
Communicate withcustomers through various channels such as phone, email, chat and social media
Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
Maintain customer satisfaction and retention through impactful customer experience
ExcellentGerman (C2) speakers with C1 English level
Smart and enthusiastic problem-solver with a keen eye for customer service
Excellent remuneration package based on experience, skills and performance
Shifts between 9:00 and 23:00 here the preference is to have some people dedicated for the late night shift (14:*******:00).
Full-time contract of 39 hours per week
Fully on-site (no remote work possibilities)
Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events
High performance culture to kickstart your career and potentially grow within the organization
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