If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
World Courier moves time-critical, life-saving pharma shipments across the globe, and our monitoring services give customers confidence that their product is safe on every leg. You will own the digital product capabilities behind our temperature and location monitoring services: the Temperature Monitor Selection capability, the RTTM/RTLM digital monitoring services (Argos), and the integration and automation roadmap that connects them. This is a high-visibility role that turns monitoring service needs into clear business requirements across TMS, X-Act, Customer Portal, Digital Control Tower and related systems.
You will make that shift real. You will own and prioritise the roadmap and backlog for the monitoring digital products: the Temperature Monitor Selection capability, the RTTM/RTLM services, and the monitoring integration and automation backlog.
You will own the capability that guides device selection by packaging type, temperature range and customer requirements, including selection logic, user workflow, data-source alignment and product direction. You will support standardised monitor selection across the network.
RTTM/RTLM digital services (Argos): You will own the improvement backlog for the real-time temperature and location monitoring services: adoption, service performance, report generation time and success rate, customer visibility and integration reliability.
You will define business requirements and acceptance criteria for monitoring-related changes across TMS, X-Act, Customer Portal, Digital Control Tower, eMDM and downstream systems.




You will work with IT development teams on integrations and updates to TMS, X-Act, DCT and Customer Portal, and make sure delivery stays aligned with priorities.
Ship unit digital enablement: You will support the digital enablement of monitor ship units, which define monitor type, temperature range, pricing, RTTM/RTLM functionality, reporting and Customer Portal visibility.
Operations and Customer Service: You will work with Operations and Customer Service to validate monitoring workflows, gather feedback and improve usability.
You will work with QA, Cold Chain Packaging, Procurement, Packaging Fleet Management and vendors when enablement depends on qualification, documentation, pricing, ship units, device onboarding or system readiness. You will also partner with the Product Owners for Digital Control Tower and Cold Chain Intelligence, on proactive shipment management and on dashboard strategy respectively.
Higher RTTM adoption across the network and more confidence in the solution and its value.
Faster, more successful report generation, with visible service performance.
A confirmed roadmap and ownership model for the Temperature Monitor Selection capability, and consistent monitor selection across packaging types and temperature ranges.
5+ years in product ownership or product management, with a strong track record in agile environments. Experience owning a roadmap and prioritising a backlog for digital products or services, and writing business requirements and acceptance criteria. Experience working with IT development teams on system integrations across several platforms. Strong stakeholder management and influence without formal authority in a general, matrixed organisation. Analytical mindset, with the ability to use data and KPIs to prioritise and measure
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📌 Product Owner Cold Chain Monitoring (Madrid)
🏢 Myhrabc
📍 Madrid