About SoracomAt Soracom, our mission isAbout SoracomAt Soracom, our mission is Making Things Happen for a World That Works Together. We believe technologies, including connectivity, cloud and AI, have the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life and operate efficiently and reliably.With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company's rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work.The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world!Desired QualitiesWith over a decade of experience and the power of cutting-edge technology, we continue to embrace the agility, innovation, and entrepreneurial spirit. We believe our success is driven by a team of curious, action-oriented individuals who thrive in a fast-moving and integral environment.In addition to strong professional expertise, we look for people who:Take ownership and work autonomously with a hands-on mindsetAdapt quickly to change and stay flexible in new situationsApproach others with integrity, empathy, and mutual respectStay curious and informed about new technologies and trendsAbout The RoleWe are looking for a Sales Engineer with proven experience and a passion for helping customers get greater value from technology solutions. Working collaboratively with Soracom's sales and product teams, you will serve as a trusted technical partner to customers across the full customer lifecycle.A key focus of this role is to deepen and grow existing customer relationships by identifying new use cases, expanding deployments, introducing additional Soracom services, and helping customers move successfully from proof of concept into production and wider adoption.



You will also support new customer acquisition through technical discovery, solution design, demonstrations, and other presales activities.Measures of success include customer expansion and adoption, upselling and cross-selling, customer satisfaction, successful progression from proof of concept to production, new customer acquisition, and contribution to overall sales team and business success.Key ResponsibilitiesOwn the technical relationship with customers across the full customer lifecycle, from pre-sales discovery and proof of concept through onboarding, production deployment, adoption, and expansionPartner with the sales team to identify growth opportunities within existing accounts, including new use cases, additional devices, and adoption of additional Soracom services, and provide the technical expertise needed to progress these opportunitiesDevelop trusted relationships with customers' technical stakeholders and act as a technical advisor, using deep technical knowledge and subject matter expertise to understand their architecture, challenges, and future requirementsLead technical discovery and solution design for both existing customers and prospects, translating business and technical requirements into appropriate Soracom solutionsDesign and deliver customer-specific demonstrations, presentations, architecture discussions, and proofs of concept that clearly communicate how Soracom's technology can address customer needsGuide customers through technical onboarding, architecture reviews, and production deployment, and coordinate with internal support and engineering teams to help resolve technical challengesWork closely with Product and Engineering teams to communicate customer requirements, recurring technical challenges, and opportunities for future product enhancementsStay current with developments in IoT, telecommunications, cloud, networking, and related technologies, and act as a technical thought partner to the sales team and customersCreate technical sales enablement materials, including demonstrations, videos, documentation, and training,



to improve the effectiveness and scalability of the sales organisationGather and document competitive intelligence and provide technical insights that help strengthen Soracom's positioning in customer engagementsRequirementsKey RequirementsProven work experience as a Sales Engineer or other customer-facing technical roles (professional services, solutions architect, technical consultant, etc.)Proven track record of successfully selling complex SaaS solutionsDemonstrated experience in at least one of the following areas (experience across multiple areas is highly desirable):Architecting and developing products or solutions involving both software and hardwareArchitecting, building, and operating production systems using public cloud technologies and services such as AWS, Azure, or GCPStrong knowledge and practical experience in network infrastructure, including routing, switching, firewalls, TCP/IP, and related technologiesAbility to build strong, long-lasting relationships with colleagues and customersAbility to explain and present complex technology concepts clearly and in an easy-to-understand mannerSolid multi-tasking, troubleshooting and problem-solving skillsSelf-starter and quick learner with a strong desire to continually learn new tools and technologiesExcellent written and verbal communication skills in English as well as strong presentation skillsWillingness to travel as requiredExperience working remotely in a multicultural environmentExperience supporting customers through implementation, adoption, and expansionPreferred RequirementsProfessional experience in the IoT ecosystemCloud certification in AWS, Azure or GCPExperience supporting RFP and RFI responses as part of a sales or technical sales processProfessional proficiency in FrenchLocationFully remote, with base in the UK or Europe.BenefitsFlexible work environment - work from wherever you want - as long as you have a quality internet connectionFlexible work hours - maximise productivity and work-life balance while accommodating customer needs and team collaborationTechnology budget - work with the most up-to-date tools and leading AI platforms to help you innovate, learn, and do your best workSkills-based career progression - advance based on impact, contribution, and performance rather than tenureA truly rewarding culture - work with individuals from across the world who are at the very top of their game#J-18808-Ljbffr

📌 Sales Engineer (Fully Remote) (Sevilla)
🏢 SORACOM
📍 Sevilla