The Senior Technical Writer is an individual contributor role embedded at the intersection of Product, Engineering, and Customer Experience.
The right person owns every piece of content that helps our Sales and customers understand, install, integrate with, and get value from Webfleet's products — across hardware, software, and developer-facing APIs — from first draft through translation, publication, and ongoing maintenance.
It is a high-scope, high-ownership role that requires equal comfort with structured authoring tools, developer documentation, project coordination, and stakeholder management.
Product Content: Product kits, posters, and box inserts (print-ready and digital formats), including in-box and online materials localised for all markets.
Version control and update cycles tied to product releases.
User & Installation Guides: Digital user guides for all hardware and software products.
Installation guides formatted for knowledge base and video library.
Webfleet Release Communications: Quarterly digital release calendar for customers and partners.
Release notes for hardware and software updates.
How-to and technical workflow content for end users.
Connect documentation covering setup, configuration, and use cases.
Intake, route, and track all translation requests from internal teams on non- marketing projects.
Own vendor procurement, review cycles, and quality sign-off for product required translations.
Coordinate content readiness as part of the release process.
Content Maintenance: Keep all materials current as products evolve.
Audit and retire outdated content across all channels.
Who are you:



5+ years technical writing for hardware or software products Experience writing API and developer-facing documentation Experience managing a TMS or localization platform Proven ability to own a content calendar independently Strong grasp of structured authoring (DITA, Markdown, or similar) Excellent written English, comfortable reading engineering specs, API references, and changelogs Strong Differentiators: Experience with OEM or partner integration documentation Experience with print-production workflows (packaging, inserts) Background managing external translation vendors Familiarity with knowledge base platforms (Confluence, Jira, etc.) Exposure to video scripting or production coordination Multilingual proficiency is a plus, not a requirement How success is measured: On-time delivery - content ships with the product, not after.
API doc quality - developer support tickets from doc gaps trend down.
Content freshness - all materials current within one release cycle.
Stakeholder satisfaction - Product & Engineering rate content as release-ready.
Working from home up to 3 days a week 500 euros gross to set up your home office and additional monthly home office allowance Chance to work abroad for 40 working days per year Birthday off and volunteering time off Additional health and dental insurance 100% employer funded pension scheme Lunch childcare or transportation vouchers Unlimited access to LinkedIn Learning Access to Gofluent platform to learn new languages Free access to CALM (top mental health app) Employee Assistance Program Discount on Bridgestone tyres We are an equal-opportunity employer and value diversity at our company.

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