English Speaking Account Manager - Sales Ads-Location: Barcelona, Catalonia, SpainDepartment: PT_AMWorkplace: hybridEmployment Type: fullDescriptionPurpose of the RoleAs an Account Manager for Sales Ads Direct, you will be responsible for managing and growing a portfolio of small and medium-sized businesses advertising on our Client's platform.
We are looking for a resilient, service-oriented professional who excels at building strong business relationships and delivering tailored digital advertising solutions to growing businesses.
Your focus will be on retaining and expanding existing client relationships, maximising their investment and ensuring long-term satisfaction and revenue growth.
If you have a proven account management track record, thrive in fast-paced environments, and can quickly earn client trust, this role is an excellent fit.Develop a deep understanding of each client's business goals, media objectives, and challenges, providing tailored advertising strategies that drive measurable results.Conduct regular client meetings to review campaign performance, present data-driven insights, and continuously optimise advertising strategies.Work with performance targets and KPIs, consistently meeting or exceeding revenue and retention objectives.Build and nurture long-term relationships with SMB clients, ensuring high levels of satisfaction, loyalty, and continued investment.Deliver excellent customer service by addressing inquiries, resolving issues, and providing timely and effective solutions.Maintain accurate and up-to-date client information in Salesforce, including account activity, opportunities,



and revenue forecasts.Adapt quickly to evolving client needs, platform updates, and shifting business priorities.RequirementsC2 level of English (written and spoken).
At least 18 months of proven experience in sales, account management, or a client-facing role, with the ability to quickly build rapport and drive client growth.Strong capability in creating and presenting digital advertising strategies tailored to small and medium-sized businesses.Expert Account Management: Proven track record of retaining and growing an SMB client portfolio, with strong consultative and influencing skills.Comprehensive Service Focus: Prior experience in complex customer service or account management, with a focus on issue resolution, client satisfaction, and process improvement.Familiarity with digital advertising platforms (Pinterest Ads, Meta, Google Ads or similar) is a strong plus.Proficiency with Salesforce or other enterprise CRM systems.Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk?time (39 hours/week) hybrid position in BarcelonaSalary: ******€ gross/year + up to *****€ gross/year in bonusReferral Program: Earn up to €2,000 for bringing friends, depending on the language/project.Specific sales training.Clear career growth opportunities supported by coaches and a motivating team environment.Diversity, Equity & InclusionTP is home to a integral family with various backgrounds and lifestyles.

📌 Account Manager, Sales Ads (Barcelona)
🏢 Teleperformance
📍 Barcelona