28 oct
|
Liebherr Group
|
España
28 oct
Liebherr Group
España
Join LIEBHERR, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated Solution Architect – Service (m/f/d) to play a key role in our newly established SAP Center in Madrid. In this role, you will own and shape the Service domain of Liebherr's integral template for our Sales and Service companies ("Mixed Sales Companies"), supporting a multi-division environment spanning Aerospace, Construction Machinery, Appliances, and other industrial segments, as well as business models such as remanufacturing and limited manufacturing. You will drive the design of standardized, scalable, and customer-centric service solutions, promoting best practices and Clean Core principles across SAP and Microsoft Dynamics landscapes. The working location for this position will be in Madrid city where we are currently setting up a new office. We operate a hybrid model, requiring at least 40% of the working time on?site. Creating passion: your responsibilities Own the end?to?end Service solution architecture within the global S/4 HANA template for Sales and Service companies, ensuring consistency, scalability and compliance. Design and govern global template solutions across key Service areas such as: Service order management, Installed base and equipment management, Warranty and contract management, Spare parts and service logistics integration, Returns, repairs and refurbishment processes, and Remanufacturing related service flows. Lead and facilitate global design workshops with service, adfter?sales, and technical support stakeholders. Design and govern the integration between SAP S/4 HANA (SD, MM, EWM, Finance), Microsoft Dynamics CRM and Field Service Management, Installed base and asset data,
Logistics and spare parts supply chains. Act as a trusted advisor to business stakeholders, providing expert guidance across all project phases: Design, realization, testing, cutover, go?Contribute to change management activities, ensuring adoption of new processes and S/4 HANA and Microsoft Dynamics solutions. Support the creation of solution documentation leveraging tools such as JIRA and Confluence. quality, scalable solutions that support our global growth. Travel (up to 30%) to Liebherr sites worldwide to engage directly with business teams and support deployments. Contributing your strengths: your qualifications Bachelor's or master's degree in Engineering, Information Technology, Business Administration, or related field. 7+ years of experience in Service or After?sales processes, including significant exposure to SAP S/4 HANA Service and/or Microsoft Dynamics Field Service. Proven experience as a Solution Architect or Lead consultant in international SAP programmes or template?Strong understanding of after?sales and service business models, ideally in industrial or equipment related industries. Deep expertise in Service related capabilities, such as: Service orders and contracts, Warranty management, Installed base management, Spare parts and reverse logistics and integration between service and financial billing.
Experience designing global templates across multiple countries and legal entities. Demonstrated ability to analyse business challenges and translate them into IT solutions that drive efficiency and value. Familiar with JIRA and Confluence (or similar tools) for task management and team collaboration. Fluency in English (written and spoken); German) are an advantage. Willingness to travel internationally (up to 30%) as required by project work. SAP S/4 HANA Service or Microsoft Dynamics Field Service certification is a strong plus. Our commitment to you: your benefits Competitive compensation and benefits package that recognises your expertise Flexible and hybrid working model Creative freedom and responsibility to shape processes and solutions in our global transformation Continuous learning and development with tailored training and certification opportunities Meal vouchers Life and accident insurance Option to include a premium private health insurance package as part of the flexible remuneration A safe, stable and international workplace within a trusted family business that invests in people Please note that we can only accept applications submitted through our website, using the online application form. Then we look forward to receiving your online application. The Company Liebherr is a family?run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high?quality, user?oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. Location Liebherr IT Shared Service Centre Ibérica, S. Parque Norte.
📌 Solution Architect (España)
🏢 Liebherr Group
📍 España