Pioneer of online flash sales since 2001 and key player in European e-commerce, Veepee collaborates with over 7,000 brands to offer highly discounted products available for a limited time. Operating across various sectors, including fashion, home, wine, travel or beauty... Veepee achieved a turnover of 3.3 billion euros incl. VAT in 2024 and employs 5,000 staff members across 10 countries.JOB DESCRIPTIONExplain and guide the sellers through their onboarding process to our internal platforms on the German Brandsplace and resolve and assist them through technical problemsTASKSActivity 1 : Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, trainings on back offices etc.Activity 2 : Find solutions adapted to the seller’s profile on a technical point of viewActivity 3 : Follow up and communicate on the progression of the onboarding with the Veepee sales teamActivity 4 : Resolve and assist sellers through technical problemsActivity 5 :
Help and assist the seller with regards to the technical part in order to add new products to our permanent offer / catalogsActivity 6 : Help and assist the seller with regards to the technical part during the preparation of connected flash and campaignsActivity 7 : Closely follow the updates from our technical partnersActivity 8 : Write and update documentations shareable internally and with the sellers and improve proactively our processesMUST HAVE skillsExperience on technical supportAble to identify and analyse technical issuesExperience on marketplaceGood communication, logic and organisation skillsRigorous and proactive profileAble to identify and analyse technical issuesEnglish and fluent in GermanNICE TO HAVE skillsBased in BarcelonaBENEFITSVariable bonusHybrid work model with the possibility to smartworking 2 days a weekOnline language learning PlatformIntensive workday on FridayHealth InsuranceHolidays: 27 days#J-18808-Ljbffr
📌 Brand Support - German Speaker (F/M/X) - Permanent (Madrid)
🏢 Veepee
📍 Madrid
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