As a Reservations & Guest Services Agent, you will be at the heart of our operations, ensuring every guest enjoys a seamless booking process and a memorable stay. Guest Services
Provide attentive support to tenants during their stay, addressing their questions and concerns.
Handle calls and communications professionally, ensuring exceptional service aligned with KPIs.
Availability to work during the weekends.
~2–3 years of experience in front desk, reservations, or customer service roles, preferably in hospitality, serviced apartments, or residential buildings.
~ Fluent in Spanish and English (C2/C1).
A charming office in the heart of Madrid.
Coffee and tea are always available.
📌 Key Account Manager (Weekends) (Madrid)
🏢 Homeclub
📍 Madrid
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