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Sales Support Manager - Customer SupportYour Role And ResponsibilitiesWe are looking for a proactive, detail-oriented, and analytical Sales & Service Support Specialist to join our Service Business team.
The Sales & Service Support specialist plays a key role in supporting the complete lifecycle of service operations, acting as the administrative and financial focal point between Sales, Operations, Project Managers, Customers, and other internal stakeholders.
Reporting to the Sales & Service Support Manager and using customer service skills and knowledge, will aid them by reacting to customer and business inquiries.Participate in all service order process, supporting the customer in each step, creating service, sales and purchase orders, ensuring data accuracy and completeness throughout the service lifecycle.Coordinate Sales Support activities required to support service operations, acting as the primary interface between Operations, Project Managers, Sales teams, and customers regarding administrative service matters.Perform service invoicing activities, monitor project and service order profitability, track revenue, costs, margins and backlog.Participate in all Sales & Service Support team process,



supporting internally the team or other teams in some actions.Qualifications For The RoleAn agile and proactive approach, with a demonstrated ability to take ownership and commitment of orders and service process.3 years of experience working as internal Sales & Service Support.Knowledge of SAP, Service moduleKnowledge of Excel and PowerBI.A collaborative, solution-focused approach, and strong written and spoken communication skillsA native Spanish knowledge and medium English level.Home Office Flexibility: Work from wherever suits you best thanks to our flexible remote work options.Learning & Training: Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.Flexible Work Practices: We get that life happens – we support a healthy balance between your professional and personal life.More About UsABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.
By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform.The company has over 140 years of history and around 110,000 employees worldwide.
ABB's shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB).
xqysrnhAt ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc.

📌 Sales Support Specialist - Customer Support (Barcelona)
🏢 Abb
📍 Barcelona