FTC Program Manager, SWA, EU SWA OPS First Mile & IntegrationStellen-ID: ******** | Amazon EU SARL (Spain Branch)Job summary: Amazon Shipping offers Amazon's logistics capabilities as a product and service.
Its first customers are sellers in the UK, using our delivery network to ship their domestic volume.
functional programs, with strong program management, analytical skills, and effective communication.Key responsibilitiesLead operational programs for Amazon Shipping, partnering with AMZL/ATS operations and business teamsMonitor weekly First?mile qualitative and cost KPIs for reporting in SWA and AMZL WBRPartner with AMZL/ATS/Commercial and Customer Support teams to improve processes and enhance performanceOwn ops readiness documents to define problem statements and conduct impact assessmentsOwn launch, implementation, and scale?up before handing over to operations as BAUQualificationsKnowledge of Excel at an intermediate level (pivot tables & charts, multiple criteria lookups,



nested logical/IF formulas, data cleansing, array formulas, etc.)Bachelor's degree (or equivalent) in BusinessCustomer focus and professional demeanorOrganizational skill and operations mindsetAbility and interest in working in a fast?functional teamsAbility to organize and manage multiple tasks simultaneouslyStrong presentation skillsAbility to travel within the EUFluent in written and spoken EnglishProficient with Microsoft ExcelKnowledge of Lean principles and DMAIC methodologyExperience in MS Access and SQLExperience in requirement gathering and ability to write clear, detailed requirement documentsAmazon is an equal opportunities employer.
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📌 Ftc Program Manager, Swa, Eu Swa Ops First Mile & Integration (Madrid)
🏢 Amazon
📍 Madrid