28 oct
|
Air Arabia
|
Madrid
Area Manager- Ground OperationsReporting to the respective Head of Ground Operations, the Area Manager leads and oversees airport operations across assigned regions to ensure safe, efficient, and compliant ground handling activities.
The role supports the implementation of regional strategies and business plans in alignment with Air Arabia's operational, financial, and customer service objectives.
Through effective stakeholder management, data-driven performance monitoring, and cross-functional coordination, the Area Manager ensures operational consistency, revenue protection, and service excellence across all stations.Key Result ResponsibilitiesStrategic & Operational ExecutionSupport the Head of Ground Operations in developing, implementing, and monitoring regional strategies and business plans, ensuring operational efficiency, cost control, and optimal ROI.Liaise with stakeholders to establish and implement airport services procedures aligned with Air Arabia's quality, safety, and regulatory standards.Conduct feasibility studies and prepare operating budgets for assigned stations; Partner with the Head of Ground Operations to lead the start?up and operational readiness of new hubs/stations, including contracting, manpower, facilities, systems, and training readiness.Stakeholder & Contract ManagementBuild and maintain productive relationships with airports, Civil Aviation Authorities, GHAs,
and industry bodies to ensure smooth operations and favourable commercial terms.Support the negotiation and management of ground handling and customer service contracts, ensuring company interests are protected and service levels are consistently met.Collaborate with the Commercial team to align operational performance with revenue targets, cost optimization, and customer experience goals.Performance Monitoring & ComplianceConduct field visits, audits, and performance reviews for assigned stations and GHAs; analyse data and reports to identify trends, gaps, and improvement opportunities.Work closely with Quality, Safety, and Security teams to ensure adherence to company and regulatory standards, including participation in audits and investigations.Qualification & Work ExperienceBachelor's degree in aviation management, Business Administration, or related field; a Master's degree is an advantage.Proven experience managing airport operations, GHAs, and compliance with international standards (IATA, ICAO, GCAA).
Commercial and cost?Excellent stakeholder management and vendor coordination capabilities.Proficiency in MS Office and operational management systems.
Exposure on data?cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco and Egypt.
Company address04 Rue Carthage, Quartier les Iris, CasablancaCompany nameAir Arabia MarocIndustryAirline companyCompany Video Links
📌 Area Manager - Ground Operations (Madrid)
🏢 Air Arabia
📍 Madrid