Technical Customer Success Manager (Italian) at fonio in Barcelona, CT, ES.
This Full time on site position offers great opportunities for career growth.
We grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.
Your RoleAs Technical Customer Success Manager for the Italian market, you are the primary point of contact for your customer cohort (of SMBs) once they've signed.
What to expectOwn a portfolio of Italian SMB customers across their full lifecycle
Support customers in setting up their AI assistant;
Work with a ready-made pipeline and clear playbooks, with room to test your own initiatives
Manage your activity autonomously in HubSpot
Who We're Looking For2–5 years in Customer Success,



Account Management, Forward Deployment Engineer or a technical client-facing SaaS/B2B role
Native or C2 Italian, strong English
You build trust easily with customers, by phone or video
You take initiative, test, iterate, and don't wait to be told what to do xkdbapo
Comfortable with CRM (ideally HubSpot) and data-driven workflows
Office in Vienna or Barcelona, onsite, in an ambitious team that wants to do the most exciting work of their careers
20 min culture call with our Founders

📌 Technical Customer Success Manager (Italian) At Fonio (Barcelona)
🏢 fonio
📍 Barcelona