About Revolut
More visibility, more control, and more freedom. Since ****, Revolut has been on a mission to deliver just that. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. Private banking at Revolut will aim to develop long-term relationships with individuals across the globe. We're looking for a Quality Analyst to evaluate interactions, complete scorecard reviews, and report compliance or procedural issues to management.
You'll review interactions and flag potential regulatory concerns, using sharp attention to detail to mitigate risk and keep trust at the core of private banking.
Using your wealth management and sales quality knowledge to quality-check Private Bankers' client interactions, focusing on identifying successes and failures in case outcomes
Providing documented feedback and scorecard evaluations based on data-driven insights and root-cause analysis
Coaching new Quality Control team members
Collaborating with other internal teams across locations to ensure alignment on quality standards
A bachelor's degree (must be able to provide a certificate)




3+ years of experience in sales quality assurance, compliance, or risk monitoring within a regulated wealth management, private banking, or brokerage environment
Fluency in English (C1+ level)
A solid understanding of private banking risk considerations (e.g., The ability to critically interpret and verify information, proactively gathering relevant details to support thorough quality control reviews
Proficiency in using data-driven tools, dashboards, and case management systems, with a focus on accuracy, efficiency, and procedural adherence
A proven ability to collaborate cross-functionally with teams, such as Compliance, Legal, Operations, and Risk, providing objective reporting to drive risk-based outcomes
Expertise in reviewing sales interactions, processes, and controls, and making recommendations for continuous improvement aligned with regulatory and business requirements
CISI, CFA, or equivalent)
Building a general financial super app isn't enough.

📌 Quality Control Analyst (Private Banking) (Murcia)
🏢 Revolut
📍 Murcia