Pensions Quality Analyst (Madrid)

Pensions Quality Analyst (Madrid)

28 oct
|
Revolut
|
Madrid

28 oct

Revolut

Madrid

About Revolut
More visibility, more control, and more freedom.
Since ****, Revolut has been on a mission to deliver just that.
More visibility, more control, and more freedom.
Since ****, Revolut has been on a mission to deliver just that.
So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission.
We're looking for a Quality Assurance Analyst to work closely with support teams and optimise our processes so we can deliver the best possible results to customers.
What You'll Be DoingReviewing complaints and chats to assess the root cause analysis (RCA) directly from the customer's perspective
Ensuring QA includes precise technical and contextual details
What You'll NeedFluency in English
Experience with quality support
Familiarity with G-Suite (Sheets, Forms, and Slides)
Building a general financial super app isn't enough.
By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
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📌 Pensions Quality Analyst (Madrid)
🏢 Revolut
📍 Madrid

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