Concentrix is seeking a Team Leader (Catalan‑speaking) to supervise a customer service team in the travel industry. On‑site role in Barcelona with a focus on people development, performance, and delivering exceptional customer experiences.
You will coach team members, monitor KPIs, and ensure service quality while aligning with contractual requirements. Strong communication and organizational skills are essential for success in this fast‑paced environment.
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📌 Catalan-Speaking Team Leader, Travel Support (Barcelona)
🏢 Concentrix
📍 Barcelona
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