Remoto: Teletrabajo

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, roadside assistance, claims support, or support for business customers.Descubra si esta ocasión es adecuada para usted leyendo toda la información que sigue a continuación.Working Location: This role is only remote in Greece. Work remotely anywhere in Greece.Work Model: RemoteLanguage: Dutch - C1/C2 levelEnglish: B2-C1, depending on the projectCompensation: €1,300-€1,500 gross/month (paid over 14 months)+ performance-based bonus of up to €250/month, depending on the projectRelocation Package: Hotel accommodation, airport pick-up, flight ticket, and real estate agency feeWorking Schedule: Monday-Friday, with occasional weekend shifts depending on the projectApplicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.Your ResponsibilitiesProvide customer support via phone, email, and chatHandle inquiries related to products, services, orders, deliveries, payments, warranties, and repairsProvide after-sales support and assist with returns, replacements, refunds, and warranty claimsTroubleshoot basic technical issues and guide customers through product setup and configurationHandle customer complaints professionally and provide appropriate solutionsCreate and manage customer cases accurately in CRM systemsInvestigate customer issues and determine the most appropriate solutionEscalate complex cases to the relevant internal teams when necessaryProvide customers with timely updates regarding their casesComplete back-office tasks and maintain accurate customer recordsUse internal tools and knowledge bases to research information and resolve inquiriesMaintain a professional and customer-focused approach in every interactionRequirementsC1/C2 level of DutchB2-C1 level of English, depending on the projectStrong written and verbal communication skillsGood problem-solving and multitasking abilitiesCustomer-oriented and solution-focused approachAbility to remain calm and professional when handling challenging customer situationsAbility to work effectively in a fast-paced international environmentBasic familiarity with CRM systems and digital tools is an advantageWhat We Offer100% remote work from GreeceCompetitive salary of €1,300-€1,500 gross/month, xqysrnh depending on the project, and it ispaid over 14 months,Performance-based bonus of up to €250/month, depending on the project and individual performanceFully Paid and structured trainingComprehensive onboarding and nesting supportOpportunities for continuous learning and professional developmentCareer progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support rolesRelocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency feeThe opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas#J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 Dutch-Speaking Customer Support Agent - Remote in Greece - Relocation Package (Alicante (Alacant))
🏢 WW Talents
📍 Alicante (Alacant)