Job Responsibilities

Network Planning: Design postal zone coverage and territory division;

lead site selection, recruitment, and expansion of service outlets;

optimize last-mile layout;

and conduct assessment for new outlet opening, restructuring, or closure.

Partner Recruitment & Onboarding: Identify and qualify local franchisees;

conduct due diligence, lead commercial negotiations, and finalize contracts;

provide pre-launch guidance and operational training.

Outlet Performance Management: Monitor KPIs including shipment volume, successful delivery rate, delays, damage/loss, and customer complaints;

conduct regular on-sitevisits;

provide coaching and corrective action plans to drive performance targets.

Policy & Standard Implementation: Disseminate company policies and operational standards;

ensure strict adherenceto SOPs;

enforce performance evaluation and incentive/penalty frameworks.

Incident & Cross-Team Coordination: Respond to emergencies: outlet operational crises, public complaints, capacity overload, lost/damaged shipments, etc.;

collaborate with distribution centers and line-haul teams to resolve bottlenecks across the supply chain.

Business Support & Optimization: Analyze outlet financial and operational data;

provide guidance on cost control and market expansion;

support underperformingpartners;

manage exit processes for non-compliant outlets.

Stakeholder & Relationship Management:



Maintain strong franchisee partnerships;

mediate and resolve territorial and operational disputes between outlets.

Reporting, Review & Planning: Prepare weekly/monthly reports covering network quality, shipment trends, and outlet health;

deliver actionable insights and develop improvement plans for the upcoming period.

Compliance & Risk Control: Oversee outlet compliance with local labor, tax, and operational regulations;

identify and mitigate safety and business risks.

Requirements

Fluent in both Spanish and Chinese — able to conduct all business operations and coordination independently in both languages. 1–3 years in logistics, express delivery, or cross-border transportation;

experience in network planning, outlet operations, business expansion, or regional management is preferred.

Associate/Bachelor’s degree in Logistics & Supply Chain Management, Transportation, Operations Management, Business Administration, Statistics, Finance, or a related field.

Strong capabilities in network design, commercial negotiation, partner acquisition, and relationship management.

Excellent data analysis and problem-solving skills — able to translate operational metrics into actionable improvement plans and drive execution.

Hold a valid Spanish driving license and be willing to travel or be assigned to regional locations.

📌 物流网络管理主管 / Logistics Development&Operations Supervisor (Madrid)
🏢 J&T EXPRESS
📍 Madrid