Portuguese Speaking Customer Care Experts About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and BPO solutions. We specialize in connecting top-tier talent with world-class organizations, providing expert guidance for those seeking professional growth in rewarding, high-impact roles.

Job Overview

We are currently recruiting for the Portuguese Speaking Customer Care Experts position in Greece, a unique opportunity for language professionals to advance their careers within the vibrant Customer Support Services industry. This role offers an immersive professional experience for candidates looking for high-quality Portuguese-speaking jobs in an international environment.

Key Responsibilities

Deliver exceptional support to clients via phone, email, and live chat within the Customer Support Services sector

Maintain high levels of customer satisfaction by resolving inquiries efficiently and professionally

Represent prestigious international brands while upholding the highest standards of service excellence

Document all interactions accurately within the internal database system

Collaborate with cross-functional teams to identify service improvements and process efficiencies

Participate in ongoing training sessions to stay updated on product knowledge and communication best practices

Provide personalized assistance to ensure long-term customer loyalty and positive brand perception

Requirements

Native or fluent Portuguese (spoken and written)



is required for this role

Excellent command of the English language to facilitate international communication

Valid EU passport (mandatory) Strong empathy, active listening, and problem-solving abilities suited for the Customer Support Services industry

Ability to thrive in a remote work environment while remaining fully engaged with the team

Previous experience in customer-facing roles is considered an advantage

Benefits

What We Offer

Competitive Monthly Salary 2 Extra Salaries Per Year (13th and 14th salary bonus) Monthly Performance Bonus linked to service quality

Fully Paid Training programs to ensure your success

Comprehensive Health Insurance coverage

Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation) A fantastic opportunity to secure one of the most sought-after jobs in Greece

And Much More..

Life in Greece

Embrace the Mediterranean lifestyle when you relocate to pursue these exciting Portuguese-speaking jobs. Greece offers a unique blend of ancient history, world-class nightlife, and breathtaking beaches, ensuring that your time outside of work is just as enriching as your career in Greece.

Choosing to accept a Portuguese Speaking Customer Care Experts position in Greece means more than just a job;

it is a chance to enjoya superior quality of life. From world-renowned cuisine to a welcoming culture, moving to Greece provides an unforgettable international experience supported by our extensive relocation package.

📌 Portuguese Speaking Customer Care Experts - Work Remote In Greece (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid