Bring innovation to life

Here you can insert your job specific intro text.

Bring innovation to life

Here you can insert your job specific intro text.

Your role

Processing incoming orders, quote requests, and customer inquiries

Monitoring product availability, clarifying and tracking delivery dates

Preparing transport documents and accompanying papers for special transports from Schaan/FL

Creating invoices and credit notes

Preparing and coordinating the shipment of trade fair and course materials

Updating delivery conditions

Clarifying shipping methods

Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters

Actively supporting the field service

Working closely with logistics, warehouse, and planning departments

Providing operational support to internal departments such as product management, key account management, customer care management, academy, R&D;

Pre- and post-processing of promotions, trade fairs, and events

Personally supporting sales at trade fairs and events, if required

Your profile

Completed vocational education in Business Administration, Supply Chain Management, Logistics,



or related field (or equivalent experience). 2–4 years of experience in order processing, logistics coordination, or customer service.

Experience with ERP systems (e.G., SAP) and proficiency in MS Office applications.

Strong understanding of order management and shipping processes.

Knowledge of transport documentation and international shipping regulations.

Ability to create invoices, credit notes, and manage delivery conditions.

Familiarity with trade fair and event logistics is an advantage.

Good English and German communication skills (C1 minimun) Strong interpersonal skills

Strong organizational and time-management abilities.

Detail-oriented with high accuracy in documentation and data entry.

Ability to work collaboratively across multiple departments.

Willingness to travel occasionally for trade fairs and events.

What We Offer

A integral, purpose-driven company with 3,700 employees.

A culture of innovation and collaboration.

Learning and development tailored to your growth.

Attractive benefits.

📌 Customer Service (San Sebastián de los Reyes)
🏢 Ivoclar EMEA
📍 San Sebastián de los Reyes