Regeneron seeks an Associate Director to lead business operations and CRM systems for the International commercial organization. The role involves designing operational processes, implementing commercial technology platforms, and enabling franchise expansion across multiple markets in a hybrid setting.

Responsibilities

- Partner with franchise leadership to design operational processes including planning, forecasting, and governance
- Evaluate and support implementation of CRM, planning, and reporting platforms with IT and vendor partners
- Build scalable playbooks and standard operating procedures for franchise expansion across markets
- Coordinate franchise stand-up activities across Commercial Operations, IT, Finance, and Medical teams
- Lead change management, training, and adoption initiatives for new processes and systems





Requirements

- Bachelor's degree in Business, Life Sciences, or related field
- 4–8 years of Commercial Operations, Business Operations, CRM, or Business Transformation experience
- Experience with CRM platforms such as Veeva or Salesforce Health Cloud
- Knowledge of pharmaceutical commercial operating models and field/head office processes
- Proven ability to build and implement new processes or systems in fast-paced environments
- Strong project management skills managing multiple concurrent workstreams
- Ability to translate business requirements and partner with technical teams

📌 Associate Director Business Operations (España)
🏢 Regeneron
📍 España