This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist (SaaS | SQL) based in Spain.
We are looking for an experienced Technical Support Specialist to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. In this remote role, you will support enterprise clients operating business-critical systems where reliability, performance, and data accuracy are essential. You will use your SQL expertise to investigate production issues, identify root causes, and help maintain stable, high-performing services. Working closely with technical client stakeholders and engineering teams, you will go beyond traditional customer support to solve challenging technical problems. You will gain hands?on exposure to Microsoft technologies, including Azure, SQL Server, .NET, and Angular. This opportunity is adecuado for a proactive problem-solver who wants to deepen their technical expertise and grow toward senior support, DevOps, or engineering-focused roles.
Accountabilities
Troubleshoot production issues:
Investigate and resolve technical problems across database, application, and infrastructure layers in a live SaaS environment.
Use SQL for diagnostics:
Write and execute SQL queries to investigate system behavior,



identify data inconsistencies, troubleshoot incidents, and support root-cause analysis.
Maintain system performance:
Identify performance bottlenecks, monitor production environments, and take proactive steps to prevent issues from escalating.
Support enterprise clients:
Communicate directly with technical client stakeholders to understand issues, explain findings, and coordinate troubleshooting activities.
Collaborate with engineering teams:
Escalate complex cases, provide clear technical information, and work with engineers to investigate and resolve persistent or advanced issues.
Monitor and maintain production environments:
Use monitoring, logging, and diagnostic tools to identify potential problems and support the stability and reliability of business?critical systems.
Improve internal processes:
Strengthen technical documentation, share troubleshooting knowledge, and contribute to more effective support workflows during quieter periods.
Work across a broad technology stack:
Support systems involving Microsoft Azure, SQL Server, .NET, Angular, remote servers, and third?party integrations.
Investigate integrations and related issues:
Help troubleshoot systems involving single sign?on (SSO),

📌 Technical Support Specialist (Huelva)
🏢 Jobgether
📍 Huelva