Customer Care Billing (Barcelona)

Customer Care Billing (Barcelona)

28 oct
|
bsport
|
Barcelona

28 oct

bsport

Barcelona

At
bsport
we empower the
Wellness Industry
with an all-in-one
platform
that combines boutique fitness and advanced technology.
Our platform enables our partners to manage their bookings, payroll, marketing and more, to streamline operations and boost their commercial success.
Join bsport at one of the most exciting stages of its journey: backed by €30 million in funding, the company is accelerating its international expansion and redefining the future of fitness and wellness tech.
The role
You'll be the face of bsport Billing towards the client, supporting studios with care and empathy in every Intercom conversation.
You'll make billing questions easy to understand, ensure studios feel heard and supported, and work closely with Billing Specialists, who take care of the requested billing actions.
What you will own
Client billing conversations (escalated by Level 1)
Explain what the client sees: an invoice line, a bsport fee, a price change, a SEPA failure, a

📌 Customer Care Billing (Barcelona)
🏢 bsport
📍 Barcelona

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