Description Experience the power of a game - changing career Are you looking for what's next?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (onsite), you will be part of our team of game-changers who are powering the brands of the future in fashion.
Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Escalate potential service issues initially with Mentor.
To follow all the processes and procedures of the project.
- Understand and comply with administrative duties Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.




Concentrix is a great match if you: - Are proficient or bilingual in English - Have customer care skills – ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolution - Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Office It will be a plus if you have: - Sales experience If you feel you don't check every box, we encourage you to apply anyway.
What's in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time 39 hours/week fixed term contract: Monday to Friday, from 09:***:00 - Salary 19,623 euros gross/year + up to 1,200 euros gross/year in bonus - Great office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes Experience the best version of you
At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
English (Required) Time Type: Full time**

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix
📍 Barcelona