28 oct
|
Factorial Hr
|
Barcelona
28 oct
Factorial Hr
Barcelona
Quality Assurance ManagerAt Factorial we're looking for a new Quality Assurance Manager to lead our CX Quality team.
We believe that consistent, high-quality customer interactions are a business lever, not a cost centre — and this role owns how we measure, improve, and scale quality across the entire Customer Experience organization.
About the Role
As CX Quality Assurance Manager, you will lead a team of Quality Analysts covering
📌 Quality Assurance Officer (Barcelona)
🏢 Factorial Hr
📍 Barcelona