Customer Success, Senior Manager (m/f/d)
Onapsis is on a mission to safeguard the most critical business applications that business depends on daily. The Customer Success Senior Manager (m/f/d) at Onapsis is a "Coach/Player". You are the architect of regional growth, responsible for mentoring a high-performing team of CSMs and Renewal Reps while personally piloting the strategy for our most prestigious, integral accounts. You will translate complex cybersecurity and SAP-landscape challenges into scalable customer journeys, ensuring our clients don't just "use" our software, but weave it into the fabric of their enterprise security posture. If you thrive on pressure-testing deal strategies, fostering "Extreme Ownership" in your team, and serving as the bridge between technical product evolution and executive value realization, this is your next challenge.
People Management & Mentorship: Lead a team of CSMs and Renewal Reps. you are pressure-testing renewal strategies, identifying expansion "white space," and coaching your team on how to navigate complex SAP/Cybersecurity stakeholders.
Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Elite

📌 Senior Customer Success Manager (Ibiza)
🏢 Talantir
📍 Ibiza