We're looking for a Cantonese-Speaking Booking Reservation to join our growing international team in Malaysia. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, this role is for you.

Key Responsibilities
* Handle pre and post reservation inquiries by phone, e-mail and fax.
* Handle customer requests by phone and e-mail.
* Modify, change and/or cancel existing reservations.
* Make outbound calls to hotels/guests to arrangement special requests.
* Act as liaison between guest and hotel to resolve complaints.
* Manage relationships with hotels by providing high levels of customer service and account management support. What We're Looking For
* Fluent in English & Cantonese
* Fresh graduates are welcome to apply
* Strong commercial understanding
* Good problem-solving skills
* Responsible and able to work independently
* Customer-oriented attitude
* Experience in customer care, internet, or hotel industry (preferred)
* Versátil with rotating shifts
* Willing to work at G-Tower, Malaysia #J-18808-Ljbffr

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